Government Migrates 1668 Lakh Official Email Accounts to Zoho Cloud Spends Rs 180 Crore

In the case of the Zoho Cloud, the Government has migrated lakhs of official email accounts to the site. The Parliament was told Wednesday that the migration and associated expenditure were accompanied by an announcement from Jitin Prasada, the Union Minister of State (MoS) and a key minister within the Ministry of Electronics and Information Technology (MEITY), which is also in charge. In October 2025, the ministry announced plans to upgrade official email accounts to a cloud-based, secure and scalable system that will remove the legacy system from its current systems.

Government Moves Email Accounts to Zoho Cloud

At the time of the ongoing Budget Session, Prasada told the Parliament that 16. A total of 68 lakh email accounts have successfully been imported to the Zoho Cloud platform. The transaction entails Rs. minister said 180 crore, adding ‘It is an important part of the Minister’s. However he also said the migration was only partway, and that the central government still uses the National Informatics Centre’s (NIC) email services.

It’s not surprisingly the first time that the Government has chosen a private player to secure the email services of many ministries and departments. The Economic Times reports the questions raised by TMC MPs Rachna Banerjee, Deepak Dev Adhikari and Mala Roy regarding financial details of the move.

The payments are allegedly linked to the real number of email accounts which have been moved, Prasada said in a written response. allegedly charging between Rs. and Zoho, is said to be of the. 170 and Rs. per account per month, depending on the amount of cloud storage required by . Furthermore, the minister reportedly revealed that mailbox sizes range from 30GB to 100GB.

Another point of the migration was to ensure that email accounts associated with ministries and departments have a “robust, sovereign and secure official email system,” Prasada also noted. According to the MoS, on the basis of selecting Zoho, it was reportedly chosen as an integrator (MSI) master system integrater through a “transparent and competitive bidding process” conducted on Government e-Marketplace (GeM-CPPP). Prove of concept evaluation step with designated government users is said to have been included in the process.

While there is a large-scale migration, the minister said that “the Government still uses NIC for official communication”. It describes the migration as “an exercise of modernisation to improve security and scalability” in order for parody.